Digitech Call System Pvt. Ltd vs India Post Payments Bank Ltd & Anr

ik-93316099 Delhi High Court 17 February 2026 • 35 min read

Judges (2)

Devendra Kumar Upadhyaya Coram Tushar Rao Gedela Delivered

Counsel (11)

Anm Kumar Shukla Counsel Respondent Kartik Sabharwal Counsel Petitioner Kirtiman Singh Counsel Respondent Pradul Singhal Counsel Respondent Pranjal Tripathi Counsel Petitioner Sanjeev Menon Counsel Petitioner Shweta Bharti Counsel Respondent Taha Yasin Counsel Respondent Tejaswini Chandrasekhar Counsel Respondent Tushar Jain Counsel Respondent Zoheb Hossain Counsel Petitioner

Parties (2)

Digitech Call System Pvt. Ltd Petitioner India Post Payments Bank Ltd Respondent

Case Significance

Digitech Call System Pvt. Ltd vs India Post Payments Bank Ltd & Anr is a Delhi High Court decision dated February 17, 2026 (citation: ik-93316099). Digitech Call System challenged an RFP floated by India Post Payments Bank through the GeM portal for contact centre operations, arguing that the Rs 50 crore turnover requirement violated the government's policy on MSE preferences and startup exemptions. The Chief Justice's Division Bench held that the RFP involved critical banking services handling sensitive customer data, falling within the excepted categories of the OM dated 20.09.2016, and the turnover requirement was justified. The writ The bench comprised Justices Devendra Kumar Upadhyaya and Tushar Rao Gedela. The judgment was delivered by Justice Tushar Rao Gedela.

Summary

Digitech Call System challenged an RFP floated by India Post Payments Bank through the GeM portal for contact centre operations, arguing that the Rs 50 crore turnover requirement violated the government's policy on MSE preferences and startup exemptions. The Chief Justice's Division Bench held that the RFP involved critical banking services handling sensitive customer data, falling within the excepted categories of the OM dated 20.09.2016, and the turnover requirement was justified. The writ petition was dismissed on merits.

What was the outcome of Digitech Call System Pvt. Ltd vs India Post Payments Bank Ltd & Anr?

Digitech Call System challenged an RFP floated by India Post Payments Bank through the GeM portal for contact centre operations, arguing that the Rs 50 crore turnover requirement violated the governme...

Judgment

Read the full judgment on the official India Courts portal.

Read on Indian Kanoon

Source: Indian Kanoon (ik-93316099)